Refund Policy

BOBUX OUTLET offers free returns for 30 days from the date of purchase excluding items that are ON SALE. 

​

For  a non-sale item to be eligible for a return it will need to meet the criteria below:

​

1. As long as the return is initiated in your BOBUX OUTLET Account and the return is placed in the post within 30 days of receipt of the order confirmation email (or a longer promotional return period, if applicable);

2. Items must be unworn and unused and in a saleable condition with the original tags still attached;

3. Items must be returned in the original packaging, which must be in the original condition, including sealed boxes, branded dust bags and shoe boxes (you don’t need the clear plastic packaging, except for products sealed for hygiene reasons - see below).